We request a 24-hour notice for pick-up orders and a 48- hour notice for delivery orders, but more notice is always better to ensure your date and time is open. If you are serving 50 or more people, we would appreciate at least 72-hours' notice for your event.
We understand that for many of our guests this much notice is not possible. We try to accommodate all catering requests, regardless of how much notice we are given. There are additional fees associated with orders placed "same-day." Our same-day pick up fee is $15.00; our same-day delivery fee is $25 in addition to the standard $25 delivery charge. Please note: delivery charges do not include gratuity for your caterer.
We accept all major credit cards (Visa, Mastercard, American Express and Discover). While a deposit is not required, we require a credit card over the phone or online when you place your order. Your card is charged on the date of your event and you will be presented with an itemized receipt when you receive your order.
We do not accept personal or business checks unless your company has set up a formal billing account with our Accounting Department. This process takes 6-8 weeks, and a credit check is required.
Yes! We offer delivery on a first-come first-serve basis, and subject to availability. Our caterers are specially trained to deliver and set up your meal to ensure a perfect presentation of our food and a stress-free event.
Our standard delivery fee is $25 (does not include gratuity for caterer; we recommend 8-12% of your food cost). Long-distance or same-day deliveries are subject to an additional $25 charge.
We also offer pickup at no charge, and recommend this option for groups of 20 or fewer.
All our Hot Bars include disposable chafing equipment to heat your meal for up to 2 hours. After 2 hours, the canned fuel will self-extinguish. Each order includes an instruction guide for chafing equipment usage as well as matches to light the canned fuel.
Chafing equipment is offered for $10.00 per set-up with A la Carte orders.